This blog describes how to handle anger in the most constructive way.
Alice worked as an accountant for a large corporation and thoroughly enjoyed her job. However, when a new person was hired to replace the department supervisor who was retiring, Alice's job situation took a downturn. Not only was the new supervisor impatient when his demands weren't met, he would vent his anger by ranting and raving. After several weeks of working under these tyrannical conditions, Alice began to have trouble sleeping and experienced nightmares. In an attempt to address the situation she went to the human resource department of the comapny and explained what was occurring. When she was asked if she had spoken to the supervisor about her dilemma, she replied no and stated her reluctance was due to fear. At that point the counselor suggested she read about anger and suggested several books. Alice checked Grow Up Your Ego out from the library and discovered a section on assertiveness in the sixth chapter on emotions. In fact she learned a great deal about emotions including how natural and important they are along with appropriate ways to express them without harming herself or others. After practicing an assertiveness message prior to going to work, she went to the supervisor's office and forthrightly told him she was experiencing considerable frustration when he lost his temper and requested that when he had a problem with her performance that he do so in a calm way. Much to her surprise the next time he needed to speak with her about something she had done incorrectly, he called her into the office, left the door open and in a poised, quiet way explained the problem and asked for her suggestions as to how the difficulty could be corrected. When she gave her input they reached an agreement as to how the situation could be resolved. Relieved she left his office and at the same time felt concern he would resort to his old ways. Such was not the case for in ensuing instances the supervisor maintained his demeanor and in fact a feeling of mutual respect began to develop between the two. Needless to say, the learning Alice acquired regarding emotions inluding anger not noly kept her from quitting her job, but also improved her relationships with family and friends. She now recommends the book to others.